Privacy & Cookies Policy
Privacy & Cookies Policy
We are MI Wellness and Recovery LTD, trading as Wild Ritual. Protecting your privacy and personal data is extremely important to us. This policy outlines how we collect, store, and process your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For further information on GDPR, please visit the Information Commissioner’s Office (ICO).
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When Do We Collect Personal Information?
We collect personal information about you in the following circumstances:
· Online Enquiries: When you voluntarily submit details through a contact form on our website or contact us via email.
· Bookings: When you make a booking through our website’s Wix booking system.
· Payments: When payments are processed through Stripe or Wix Payments.
· Offline Interactions: When you enquire about our services or make a booking in person, via phone, or SMS.
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Booking Information
· Online Bookings: Bookings are processed through Wix’s integrated booking system. Payments are securely processed through Stripe or Wix Payments. You can view their respective privacy policies here:
o Wix Privacy Policy
o Wix Payments Privacy Policy o Stripe Privacy Policy
· Offline Bookings: If you make a booking offline (e.g., by phone), your details may still be added to our Wix system to manage your appointment.
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What Personal Information Do We Collect?
Depending on your interaction with us, we may collect:
· Name and Contact Details: Including your name, address, phone number, and email address.
· Payment Information: Payment details provided during booking are securely handled by Stripe or Wix Payments and are not stored directly by Wild Ritual.
· Additional Information: Any details you provide voluntarily, such as preferences or requirements.
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How Do We Use Your Personal Information?
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We use your information to:
· Respond to your enquiries and provide information about our services.
· Process and manage bookings, including scheduling and payments.
· Notify you of changes to our services or terms.
· Maintain records for internal administration, billing, and accounting.
Sharing Your Data: We may share your information with:
· Service Providers: Including Wix, Stripe, and Wix Payments, to facilitate bookings and payments.
· Authorities: If required by law, or to enforce our terms and protect the rights, safety, or property of our customers or staff.
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We will never sell your personal information.
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Marketing Communications
· We will only contact you for marketing purposes if you have explicitly opted in to receive such communications.
· You can manage your preferences or unsubscribe at any time by contacting us or using the "unsubscribe" link provided in marketing emails.
· Your personal information will not be shared with third parties for marketing purposes.
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Your Rights
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Under UK GDPR, you have the right to:
1. Access your personal data held by us.
2. Request corrections to inaccurate or incomplete data.
3. Request the deletion of your data, subject to legal obligations (e.g., for accounting purposes).
4. Transfer your data to another provider.
5. Restrict or object to the processing of your data.
To exercise your rights, contact us at: Email: info@wildritualsauna.co.uk
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Data Retention
We will retain your personal data only for as long as necessary:
· For accounting purposes, records will be kept for a minimum of seven years.
· Enquiry records that do not result in a booking will be deleted after one year.
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Cookies Policy
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What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help enhance your experience and provide website owners with analytical insights.
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How Do We Use Cookies?
Wild Ritual uses:
1. Essential Cookies: These enable the website to function properly (e.g., booking functionality).
2. Analytics Cookies: These collect anonymised data about website usage to help us improve our services. For example, Wix Analytics may track page views, session duration, and referral sources.
For more information, view these cookie policies:
· Wix Cookies Policy · Stripe Cookies Policy
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Blocking Cookies
You can manage, block, or delete cookies through your browser settings. Learn more at: · About Cookies · All About Cookies
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Changes to This Policy
We reserve the right to update this Privacy & Cookies Policy at any time without prior notice. You are encouraged to check this page regularly for updates.
Last Updated: 24.01.2025